Privacy Policy for Himalayas - India Market

Introduction

Welcome to Himalayas India Online Market ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share your information when you use our mobile application ("App") available on the Google Play Store.

Information We Collect

Personal Information

• User Information: When you create an account or make a purchase, we collect personal information such as your name, email address, phone number, and delivery address.
• Payment Information: We collect payment details necessary to process transactions, including credit card information and billing address.

Device and Usage Information

• Device Information: We collect information about the device you use to access our App, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Usage Information: We collect information about your activity on our App, such as browsing history, search queries, and interaction with the App features.

Permissions

To enhance your experience and provide certain functionalities, our App may request access to the following:

• Camera: To take photos for product reviews or to scan QR codes.
• Files and Photos: To upload files and photos for your profile or product reviews.
• Location: To provide location-based services and improve delivery accuracy.

How We Use Your Information

• Providing Services: To process your orders, deliver products, and provide customer support.
• Personalization: To customize your experience and provide recommendations based on your preferences and usage patterns.
• Communication: To send you updates, promotions, and information related to your account and our services.
• Improvement: To analyze usage patterns and improve our App, services, and marketing efforts.
• Security: To protect against unauthorized access, fraud, and other security issues.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:

• Service Providers: Trusted third-party companies that assist us in operating our App, conducting our business, or providing services to you, so long as they agree to keep this information confidential.
• Compliance and Legal Requirements: When required by law or in response to legal process, we may disclose your information to law enforcement agencies, regulatory bodies, or other governmental authorities.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.

Your Choices

You have several choices regarding the use of your information:

• Account Information: You can update or delete your account information at any time by accessing your account settings in the App.
• Promotional Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
• Permissions: You can manage the App permissions through your device settings.

Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Himalayas India Online Market
Email: support@phoenixgroupint.com